Some tips for Helpers
Quite a few of you using Solocontutti will be taking on the role of "helper", by which I mean someone with technical skills who is helping other people to get Solocontutti running smoothly. Although the app is designed to be accessible to someone with zero technical skills, there will always be technical challenges and the app can always be better in this respect. This article to give the helpers more insight into the tools available. The very first time Here are some tips for helping someone the very first time they are using the app: Try and get them up and running outside of rehearsal time. Nothing is more frustrating than when a whole group of people is waiting for someone to fix a tech problem. Rehearsal time, especially with a larger group, is precious Think about using a remote diagnostic tool which allows you to control someone else's computer. This is a lot quicker and more effective than trying to give instructions on the telephone. A good free tool is TeamView...